Basic Information

Location: 2052 E Beltline Ave NE, Grand Rapids, Michigan, 49525, United States

Corporate or Franchise

Franchise

Employer Name

HEDGE FITNESS, LLC

Working Time

Full-time

Studio #

1064

Ref #

5944

Job Posting Details:

 

Sales Associate – Sales Representative

Are you

  • a passionate, positive and detail oriented person that can talk to anyone
  • someone who enjoys teamwork and wants to be a part of a world class fitness company
  • someone who would go all in on an 80’s themed workout and might just drop and do a burpee for fun

Then  you’re  probably  the  right  person  for  our Orangetheory® Fitness studio!  

Because the Orangetheory Brand is

  • all about fun, exciting and rewarding experiences for our members
  • expanding rapidly around the country and the world
  • looking for successful and motivated people who want to improve themselves and their career

As a Sales Associate at our Orangetheory studio you can use your talents help current members get the most out of their Orangetheory membership and introduce potential members to the best 1-hour workout in the country!

If you are a Health Enthusiast who would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!

 

The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

JOB DUTIES INCLUDE: 
  • Establishes and maintains an effective referral program
  • Maintains accurate records using established OTF sales systems
  • Conducts telephone inquiries/follow up calls/customer care calls
  • Leads OTF studio previews with prospects and/or fitness program holders
  • Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
  • Accurately follow the daily studio cleaning checklist (pre/during/post ) shift activities
  • Must be able to participate in 2+ OTF scheduled workouts per week
  • Maintains an organized and clean lobby/front desk area
  • Responsible for processing accurate cash and credit card transactions
  • Follow up and follow through activities with all prospective clients
  • Responds immediately to member requests, inquiries and concerns.
  • Proper onboarding all OTF clients through the use of Client Intake Forms and FP Agreements
  • Works closely with Fitness Team to ensure that processes are fulfilled
  • Responsible for attending and participating in all relative OTF training programs
 

 

 

 

JOB QUALIFICATIONS: 

 

 

 

 

  • Excellent customer service skills
  • Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
  • Solid verbal and written communication skills required
  • Able to multi-task and excel in a busy environment.
  • Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use
  • Health & Fitness minded people strongly preferred
  • High school diploma required.
  • Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude!)
  • Flexible to work morning, evening and/or weekend hours as needed
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